I was reading the latest issue of Wired and came across a very interesting blulb in a side-panel.
Excerpt from: Head First Design Patterns
You don't really have passionate users until someone starts accusing them of "drinking the koolaid." You might have happy users, even loyal users, but it's the truly passionate that piss off others enough to motivate them to say something. Where there is passion, there is always anti-passion... or rather passion in the hate dimension.
If you create passionate users, you have to expect passionate detractors. You should welcome their appearance in blogs, forums, and user groups. It means you've arrived. Forget the tipping point--if you want to measure passion, look for the koolaid point.
That reminds me of recent review of BitWise on FileForum:
"Simply outstanding. Not once have I ever had a crash in the year I've used it. The product web site and it's documentation is supurb as well. I often set this up in lieu of a VPN connection when all I want is file transfers, but the IM funtionality is outstanding as well. I really wish that adoption of this would pick up and start to become an industry standard of sorts."
Drink up everyone. BitWise flavored Kool-Aid is delicious!